KernelSphere removes the burden of IT infrastructure management from the management team’s shoulders, allowing them to focus on innovation and implementing new IT strategies. Our IMS Team assist clients with the planning and design of computer networks, IT systems and regular maintenance in a customer-friendly & economic manner, which our customers can choose from under a mutually agreed SLA:
IT infrastructure support either remotely or onsite available 24/7
Remote support assisted by onsite visit by our engineer when required
Deploy a dedicated person(s) to continuously monitor the infrastructure
Annual Maintenance Contracts
Includes incident-based support & Preventive maintenance visit on remote or on-premises basis.